SMS Terms and Conditions
Text messaging program terms.
Fidelity First Messaging Program
These SMS Terms and Conditions (“SMS Terms”) govern text messages sent by or on behalf of Fidelity First. By affirmatively opting in, you agree to these SMS Terms. Your consent applies only to Fidelity First and is not a condition of purchasing any property, goods, or services.
1. Program Description
The Fidelity First messaging program may include responses to your inquiry; quote or appointment follow-up; appointment reminders; application, enrollment, policy, or service updates; customer-care messages; document reminders; and marketing or promotional messages about insurance products or services when included in your consent.
2. Opt-In and Consent
You may opt in through an unchecked website checkbox, a compliant paper or electronic form, a text-message keyword, or another documented method. By opting in, you authorize Fidelity First to send recurring SMS and MMS messages to the mobile number you provide, including messages sent using automated technology, as described at the point of consent. You represent that you are the subscriber or customary user of that number and are authorized to provide consent.
3. Message Frequency and Charges
Message frequency varies based on your interactions and service needs. Message and data rates may apply. Your carrier may charge fees under your wireless plan. Fidelity First does not charge a separate fee for the messaging program.
4. Opt-Out
Reply STOP to any Fidelity First text message to unsubscribe. You may also use another reasonable method to revoke consent, including contacting us at (410) 438-7500 or support@fidelityfirst.com. After an opt-out request, we may send one non-promotional confirmation message. We will process opt-out requests as required by applicable law. Opting out of text messages does not automatically cancel an insurance policy, application, or other service.
5. Help
Reply HELP for assistance, call (410) 438-7500, or email support@fidelityfirst.com.
6. Supported Carriers and Delivery
Message delivery is subject to carrier availability and is not guaranteed. Carriers are not liable for delayed or undelivered messages. The program may not be available on all devices, carriers, or service areas.
7. Privacy and Mobile Information
Our Privacy Policy explains how we handle personal information. We do not sell or share SMS opt-in data or consent with third parties for their independent marketing or promotional purposes. We may disclose mobile information to vendors that act on our behalf to operate or support the messaging program, and as required by law.
8. Changing or Reassigned Numbers
You agree to notify us before discontinuing or transferring a mobile number used to enroll in the program. If a number is reassigned, consent does not transfer to the new subscriber.
9. Program Changes or Termination
We may modify or discontinue the messaging program or these SMS Terms. Updated terms will be posted with a revised effective date. Any change will be applied as permitted by law.
10. Contact
Fidelity First
Fidelity First Insurance Group
[MAILING ADDRESS]
Table of Contents
Reply STOP to Unsubscribe Anytime
We Never Sell Your Opt-In Data
No Fee for Our Messaging Program
Questions? We're Here to Help!
Call us at (410) 438-7500 or schedule a consultation today.
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